Whatsapp us by left corner bubble or Email : cs@figsia.com

1. Figsia provides zero down payment for stock reservation. After placing your order, your pre-ordered figure will be reserved.

2. You will receive an email notification when the figures is released. Please complete your purchase on SHOPEE.

3. The items will be delivered by SHOPEE.

All items are packed in protective box. If they are not in standard, please contact cs@figsia.com

More info

Please change your shipping address on Shopee when placing your order.

If you need to change your address when the order is placed on Shopee, please contact Shopee customer service: here

Vat / Taxes are included in the listed price in South East Asia.

The delivery service will be provided by Shopee. The expected delivery date is about 7-12 days.

Shipping fee on Shopee is included in the listed price in South East Asia.

If you have any questions about tracking, please consult Shopee customer service here

Customers can cancel their orders on Shopee before the items are shipped. However, once an order has been shipped, or if there are no errors on the seller’s end (e.g., incorrect inventory amount, wrong SKU, etc.), cancellations and refunds will not be accepted.

Products are made with precision. Brute force may lead to a damage or fall of parts. 

Any breakage during play will not be available for after sales services. All cases will be reviewed case by case. Should any items arrive with defects, please retain all packing materials and products for further arrangement.

For the replacement parts of the defected figures, please contact us via cs@figsia.com or shopee chat